Privacy Policy
This policy describes how JobPrepNotes handles personal information for users in India and others who use our services.
Who we are
JobPrepNotes sells digital interview preparation materials (PDF ebooks) online. This Privacy Policy explains what data we collect, why we collect it, and your choices.
What data we collect
Depending on how you use our site, we may collect:
- Name — optional, if you provide it at checkout or in contact forms.
- Email address — to send order confirmations, download links, receipts, and support-related communication.
- Payment-related information — payments are processed by third-party providers (e.g. Razorpay, Stripe, PayPal, or other gateways we enable). We typically receive confirmation of payment status, transaction references, and limited billing metadata—not your full card or UPI PIN, which are handled by the payment processor under PCI-DSS and their policies.
- Technical data — such as IP address, browser type, device information, and cookies or similar technologies, used for security, analytics, and site functionality.
How we use your data
We use personal data for purposes including:
- Processing and fulfilling your orders (including INR pricing and tax treatment where applicable).
- Delivering digital Products (e.g. download links or email delivery).
- Customer support and responding to your enquiries.
- Fraud prevention, security monitoring, and enforcing our Terms.
- Improving our website and understanding aggregate usage trends (where analytics tools are used).
- Complying with legal obligations under Indian law.
Legal bases (where applicable)
We process personal data as necessary to perform our contract with you (fulfilling orders), based on our legitimate interests (security, improvement), and/or to comply with law. Where consent is required for specific communications (e.g. marketing), we will ask separately.
Third-party services
We rely on trusted service providers, including:
- Payment processors (e.g. Razorpay, Stripe, PayPal, or others) — subject to their privacy policies and terms.
- Email delivery and hosting providers.
- Analytics or error-monitoring tools, if enabled.
These processors may process data on our behalf under appropriate agreements. We do not sell your personal data to third parties for their marketing.
Data retention and security
We retain order and account-related information for as long as needed to provide services, meet legal, tax, and accounting requirements in India, and resolve disputes. Technical logs may be kept for shorter periods unless security investigations require longer retention.
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the Internet is 100% secure; we encourage you to use strong passwords and protect your email account.
Your rights
Subject to applicable law (including the Digital Personal Data Protection Act, 2023, where it applies), you may have rights to:
- Request access to or correction of your personal data.
- Request deletion or restriction in certain cases.
- Withdraw consent where processing was consent-based.
- Lodge a complaint with the Data Protection Board of India or other competent authority, as applicable.
To exercise these rights, contact us using the email below. We may need to verify your identity before responding.
Children
Our services are not directed at children under the age of 18 in a manner that collects personal data knowingly without parental consent where required. If you believe we have collected such data, please contact us so we can delete it.
International transfers
Our operations are focused on India. If data is processed outside India (e.g. by a global payment or cloud provider), we take steps consistent with applicable law and contractual safeguards.
Updates to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page. Material changes may be communicated by email or a notice on the site where appropriate.
Contact
For privacy-related requests or questions, email support@jobprepnotes.com.